Privacy Policy

We want you to know that Tejar.com and its affiliates (referred to as "Tejar", "we", "us" or "our") give the highest importance to your privacy. Please read through this section at length to learn more about our Privacy Policy.

Tejar.com values your comments and suggestions as they help us ascertain how we can better serve you. You can share your feedback with us on info@tejar.com or via mail sent directly to our office address.

Your personal data (e.g. name, address, mobile number etc.) is collected, stored, processed and disclosed on our website only for specific and limited purposes and for a period it is necessary or legally permissible to do so. 

Site navigation can be done without entering any personal information. All visitors are initially anonymous to us unless they create an account on our website.

Data that we collect

To make a purchase on Tejar.com, we require you to provide some personal information (name, email address, telephone number, residential address, bank account, credit card details etc.) which helps us process your order, provide you updates on the order delivery status, process any possible claims for you, enhance quality assurance, identify/prevent fraud, detect site abuse and offer you a personalized storefront experience. Your credit card information is handled very securely. It is neither stored on our servers nor we have any access to it. Payments made by customers are processed by Tejar.com, a registered company holding a legal status.

Tejar.com does not manage shipping of products in normal circumstances and has entrusted a third party with the responsibility of handling affairs related to courier/logistics. Tejar.com shares your name, address and phone number with the courier company to have your products delivered to you smoothly. Authorized franchisers may also receive your information for selling you products directly or indirectly.

You are strongly advised to ensure correctness of the information shared by you about yourself. Should your personal information (e.g. postal address, telephone number, email address) change while you have an account on our website, it is your responsibility to update it immediately.

Data linked to all the purchases carried out by you on our website, whether in the past, present or (pending for) future, is saved in your account. To view this information you must log in. You hereby agree to keep your personal data on our website confidential and disallow any unauthorized access. We will not be, in any way, responsible for granting illegal access to your account information unless proven guilty of leaking it.  

Your personal information is only shared, sold or rented to parties only if and when you provide us your formal consent. In case of a legal-complaint request, we are bound to surrender your information to a third party (law enforcement agency etc.). 

Tejar.com is backed by technologically advanced and highly reliable servers (located in Pakistan), in which customer information is adequately safeguarded. For enhanced security, these servers are kept under constant observation. Our privacy principals are evaluated by Third parties periodically and kept up-to-date to prevent any possible security breach. Should you be dissatisfied with how data is used, stored, transferred or protected on this website, please exit this website immediately.

Fraud Prevention for Credit

Payments on Tejar.com are handled through authorized and standard services used worldwide. The policies of our website are in-sync with those associated with these services.

Use of Personal Information

Personal information provided by customers (e.g. name, contact details, responses to surveys/polls etc.) on Tejar.com is confidential and the motive behind its use is of a research or analytical nature. Your approval is sought before any of this data is shared with a third party.

Tejar.com uses your information to send you newsletters and keep you abreast with any latest promotions running on the website, new product launches etc. To stop receiving these updates, you can simply use the “unsubscribe” option appearing at the bottom of each email we send you.

Cookies

Tejar.com doesn’t ask you to accept cookies when you visit the website just to browse through what we have to offer. Once you begin to start purchasing, though, it becomes mandatory to activate cookies. Cookie acceptance allows us to figure out what browser and IP address you are using and remember your preferences accordingly. The next time you visit our website, you don’t have to enter your username/password. Also through the use of cookies, we will serve you products that are most relevant to you. Cookie acceptance can be denied on the browser you are using. But doing so will enable you to access very limited portions of this website and a handful of its features. Cookies don’t contain any personal details, therefore activating them is completely risk-free.

Security

The security protocols employed by Tejar.com are highly sophisticated. This ensures that no unauthorized access to the website takes place at any point in time. Through effective firewall protection, the safety of your private data stored on our technologically advanced servers, is further guaranteed. Credit Card payments on Tejar.com are processed via 2checkout, the world-renowned electronic payment processing that makes sure there is complete safety of all sensitive information involved in online payments made on our website. Any unencrypted or flawed electronic communication must not be used for sharing of credit or debit card information as it is considered highly unsafe to do so. To ensure you are authorized to use the card that you are paying through, we may sometimes run an identity check. Please cooperate with our team in case you are asked for an identity proof. This is for your own good.