We send all our customers an email confirming the dispatch and also provide them a tracking number.
Once your order has been dispatched, you will receive a tracking number via email which you can use to track your order. You can also check your order status by providing us all the necessary details here. Alternatively, you can call us and one of our customer service representatives will gladly help you track your order.
Tracking numbers may take 24 hours to update. Therefore, we advise you to be patient if your order is not traceable immediately after confirmation.
Your order can be delivered at any time between 9:00 am to 6:00 pm from Monday to Friday. Kindly remain available at the delivery address to receive the order. In case you have to step out, please ensure a family member or a friend is available to receive the item on your behalf.
Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Bulgaria, China, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Jordan, Kuwait, Lebanon, Luxemburg, Macau SAR China, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Pakistan, Panama, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates and United Kingdom.
The countries where we don’t ship are as follows:
Afghanistan, Algeria, Armenia, Azerbaijan, Belarus, Benin, Botswana, Brunei, Burkina Faso, Cape Verde, Central African Republic, Chile, Colombia, Congo, The Democratic Republic Of The Congo, Cuba, Côte d’Ivoire, Eritrea, Gambia, Ghana, Guinea, Guinea Bissau, Islamic Republic Of Iran, Iraq, India, Israel, Kazakhstan, Kenya, Democratic People’s Republic Of Korea, Liberia, Libyan Arab Jamahiriya, Republic Of Macedonia, Mali, Myanmar, Nepal, Niger, Nigeria, Occupied Palestinian Territory, Peru, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tajikistan, United Republic Of Tanzania, Togo, Tunisia, Turkmenistan, Ukraine, Uruguay, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe.
In case your country is not available in the list, please contact us and we will let you know if shipping is available there. Also, we periodically review and update the countries that we ship to. Therefore we advise you to please check the list from time to time.